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Costa Rica Gourmet Coffee- Espresso & Tarrazu; Home, Business & Office Coffee Service
Philips SAECO, GAGGIA & Solis Espresso Machines - Sales and Service Repair Specialist
Maryland, Virginia and the Washington, D.C. Area
Located in Montgomery County, Maryland
(301) 424-3818

Updated August 2, 2014       

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IMPORTANT NOTICE!
NEW Espresso Machine Models are now available! These new models are also available through our Trade In, Trade Up Program-
an excellent way to trade in your old espresso machine and get a NEW espresso machine for le$$! For more details, call us at our main number (301) 424-3818 OR cell/text at 240-477-0413 OR email us at: customerservice@coffeetico.com
You must obtain our authorization before completing the Trade In, Trade Up transaction and/or purchasing Used/Refurbished machines.
 
Tarrazu & Espresso Gift Package
Philips SAECO One Touch Cappuccino
 

CoffeeTico Services™ is a family owned and operated business specializing in sales, service and repair of italian espresso machines (Philips SAECO, GAGGIA & Solis). We offer a FREE service repair estimate and call you before any service work is done. Our technicians have been trained and certified by Philips SAECO as a Service Center to repair your espresso machine (Philips SAECO, GAGGIA and Solis espresso machines) when your warranty has expired. We carry an inventory of repair parts for machines 1998 to current. We also sell Costa Rica's #1 and BEST gourmet coffee (Tarrazu Coffee and Espresso Coffee) from Cafe Rey.

CoffeeTico Services™ delivers "the bean and the machine..." and provides gourmet coffee service, maintenance, repair and technical support on Philips SAECO, GAGGIA & Solis espresso machines. We pride to deliver personal customer service!

Green Efforts for a Sustainable Future: CoffeeTico Services™ is committed to protecting the environment by avoiding, to the extent practical, negative impacts to the natural environment, reducing energy use, purchasing environmentally preferable products, increasing recycling of supplies and materials, and providing local machine service and repair to customers in Washington D.C., Maryland, and Virginia so that machines do not need to be sent over 200 miles to other repair locations.


The Bean...  (Costa Rica Gourmet Coffee - Espresso & Tarrazu Coffee by Cafe Rey)
                        Enjoy the best Costa Rican coffee for ONLY $0.21 per cup.

Espresso Cafe Rey Costa Rica Coffee
Tarrazu Cafe Rey Costa Rica Coffee
  • 100% Arabica gourmet coffee beans;
  • Cafe Rey is consumed by the majority of Costa Ricans and is a true Costa Rica tradition.
  • Grown in the rich volcanic soil, in altitude from 3,280 to 5,580 feet above sea level where temperatures range from 63 to 73 degrees Fahrenheit;
  • Carefully selected, hand picked, roasted, and vacuum packaged to ensure freshness and consistency;
  • Costa Rica Cafe Rey gourmet coffee beans are non-oily, medium roasted coffee, and non-bitter;
  • Costa Rica Cafe Rey Tarrazu Coffee is the best, most flavorful and sweet Costa Rica coffee;
  • Costa Rica Cafe Rey Espresso Gourmet Coffee is known for its invariable taste and aroma, exquisite flavor, delicious aroma and magnificent body.
 
 

The Machine...  (Philips SAECO, GAGGIA & Solis Espresso Machines)
                        Enjoy the best espresso coffee machines!

Examples of machines

SAECO Xelsis
Philips SAECO Xelsis

GAGGIA Accademia
GAGGIA Accademia

SAECO Odea Royal Coffee Bar
Philips SAECO Royal One Touch Cappuccino

SAECO Odea Giro Orange
GAGGIA Titanium

GAGGIA Platinum Vision
GAGGIA Platinum Vision

GAGGIA Platinum Swing Up
GAGGIA Platinum Swing Up

Intelia Cappuccino
Philips SAECO Intelia Cappuccino

SAECO Syntia Stainless Steel
Philips SAECO Syntia SS

SAECO Syntia Focus
Philips SAECO Syntia Focus

Intelia Silver
Philips SAECO Intelia Silver

GAGGIA Brera Silver
GAGGIA Brera Silver

GAGGIA Brera Black
GAGGIA Brera Black

SAECO Odea Giro Plus
Philips SAECO Odea Giro Plus

SAECO Odea Cappuccino
Philips SAECO Odea Cappuccino

SAECO Vienna Silver
Philips SAECO Vienna Silver

GAGGIA Baby Twin
GAGGIA Baby Twin

GAGGIA Baby Class
GAGGIA Baby Class

GAGGIA Classic
GAGGIA Classic

SAECO Via Venezia SS
Philips SAECO Via Venezia SS

These espresso machines provide specialty drinks, one cup at a time at the push of a button (without wasteful coffee sitting in the coffee pot).

  • Philips SAECO, GAGGIA & Solis machines are Italian-based machines manufactured since 1980.
  • Philips SAECO, GAGGIA & Solis machines have the simplicity of a “One Touch Button Technology”;
    • Just add whole beans and water, push the button and instantly you will have perfectly brewed espresso/coffee;
  • Philips SAECO, GAGGIA & Solis espresso machines grind, tamp, brew, and dispose of the used grounds in one cycle;
    • Each cup of coffee is brewed one cup at a time (no more wasteful coffee sitting in the coffee pot).
  • Philips SAECO, GAGGIA & Solis machines are equipped to brew “regular” coffee, espresso, and many other coffee-based drinks.
  • Philips SAECO, GAGGIA & Solis machines can also froth milk (for lattes, cappuccinos, milk teas and milk-based hot chocolate) or provide hot water for tea and hot chocolate;
  • Philips SAECO, GAGGIA & Solis espresso machines provide no waiting time from steaming milk;
  • Philips SAECO, GAGGIA & Solis removable brew group for chemical-free eco-friendly cleaning;
  • Philips SAECO, GAGGIA & Solis removable water tank and dump boxes for greater convenience;
  • Philips SAECO, GAGGIA & Solis machines are versatile - can make specialty coffee drinks as well as hot chocolate, tea, and regular coffee, so all can enjoy at home, office, and restaurant!
  • Some unique features of these espresso machines include:
    • Programmable brew settings;
    • User friendly interface;
    • Rapid Steam Technology which reduces normal waiting time between brewing coffee and steam output;
    • Cup warming surface;
    • Conical or ceramic disc burr grinders;
    • Adjustable dosers to regulate amount of beans to grinder per serving.
    • Adjustable drip tray
    • Adjustable dispensing heads
    • Pre-ground by-pass doser;
    • Cappuccinatore frothing attachments;
    • Pressurized portafilters; ESE pod adapters;
    • 15 bar pumps.

Trade In, Trade Up Program

Our Trade In, Trade Up Program is an excellent way to trade in your old espresso machine and get a Philips SAECO or GAGGIA espresso machine for le$$! For more details, call us at (301) 424-3818 and/or email us at: customerservice@coffeetico.com You must obtain our authorization before completing the Trade In, Trade Up transaction.


NOTE: Contact us before you order to ensure availability. 


Used/Refurbished Machines

CoffeeTico Services ™ has varied selection of like-new, reconditioned espresso machines. Contact us as for machine availability. To view the various espresso machines that we have made available to our valued customers, click on the link below:


NOTE: Contact us before you order to ensure availability.

Have technical questions?

We will be glad to help you! Give us a call at 301-424-3818 or contact us by e-mail if you have any questions. Our email is: customerservice@coffeetico.com.

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Not sure what model to buy? Would like to learn more about the differences between the various machines? Need espresso machine repair service? Just email us, call us and if in the Maryland, Virginia and Washington, D.C. area, set up an appointment to learn more and be able to make a better educated decision regarding the best espresso machine that fits your needs.

Machine Repair Service

CoffeeTico Services ™ specializes in service and repair of italian espresso machines (Philips SAECO, GAGGIA & Solis). Our technicians have been trained by Philips SAECO (maker of Philips SAECO, GAGGIA and Solis espresso machines) to repair your espresso machine when your warranty has expired. We carry an inventory of repair parts for machines 1998 to current.  

FREE Espresso Machine Diagnostic

CoffeeTico Services ™ will perform FREE machine service repair diagnostic to identify component failure. CoffeeTico Services™ will not begin any repair and/or cleaning work until obtaining approval from customer.


Basic Philips SAECO, GAGGIA & Solis Espresso Machine Maintenance

  • SAVE Energy and SAVE your machine. Turn off your Philips SAECO, GAGGIA & Solis espresso machine when not being used for prolonged periods (a couple of hours) - unless your espresso machines has an Energy Savings function. Leaving the espresso machine on will not only waste electricity, but will also reduce the life of seals & electrical components of your espresso machine.
  • Descale your machine every 2-3 months.
  • Do not use oily or dark-roast beans! Oils can stick to the brew group valve or screen, in the grinder chamber and in the doser (potential damaging machine components). Costa Rica Cafe Rey coffee beans are non-oily, medium roasted coffee, non-bitter and sweet!
  • Do not store coffee in refrigerator or freezer! Roasted coffee being porous, will absorb moisture which will deteriorate the quality of the coffee and the flavor. In addition, moist coffee will cake on the grinder, doser, and brew group (potentially damaging machine components).
  • Clean the brew group frequently. Sediments reduce the efficiency of the grinding chamber and block the passage of water which could damage components such as pumps, brew group or its components.
  • Each day when you turn your machine on, make a fake coffee. If your espresso machine is not programmed to rinse automatically, make an espresso without coffee or make an espresso using the pre-ground cycle (with no coffee).
  • After using the cappuccinatore for frothing milk, open the steam valve to let some water flow out. However, if you do not use the cappuccinatore often, when descaling do not forget to open the cappuccinatore to let water flow out from it. Not descaling this part (cappuccinatore) could result in blockage leading to machine failure.
  • After using the steam wand for frothing milk, place paper towel or washcloth to cover steam wand and open steam valve to let some water flow out. With moist paper towel or washcloth, clean the steam wand and frother sleeve. If milk has dried on the steam wand, soak the steam wand in hot water to remove any caked-on milk.
  • At the end of the day, clean your machine.
    • If your espresso machine is not programmed to rinse automatically, make one last espresso without coffee or make a last espresso using the pre-ground cycle (with no coffee).
    • Remove the frother sleeve to wash/rinse.
    • Wipe the frother nozzle.
    • Dispense hot water to clean the nozzle.
    • Empty and rinse the dredge box and drip tray to prevent the growth of fungus.
  • Once every week dismantle the parts of frother to clean and sanitize the parts. 

   

Our Other Products...including Lubricant and Descaling Solution 

Lubricant          Descaling Solution

CoffeeTico Services™  offers non-toxic, odeorless and tasteless lubricant as well as Urnex® descaling solution that is non-toxic, biodegradable, and safe. The Urnex® descaling packets are sized for one-time use. They are easy to use and effective in removing residue, rancid coffee oils and lime scale deposits that accumulate naturally in the coffee brewing process. Lime scale can damage heating elements, and other machine components. By removing mineral deposits, Urnex® descaling packets allows machines to perform at optimal levels. And best of all, Urnex® descaling packets can also be used to remove lime scale build-up from drip coffee makers, faucets, sinks, showerheads , and milk systems.

CoffeeTico Services™  also offers eco-friendly glassware listed under Other Products:



CoffeeTico Services™ is committed to protecting the environment and is implementing initiatives that help to reduce carbon dioxide emissions. As part of our Green Efforts, we offer to customers products that are environmentally friendly, such as:

 

Costa Rica Sustainable Coffee...

 

Costa Rica coffee is produced on coffee plantations that conserve the ecosystems and wildlife and have a high biological diversity. Various species of trees are planted adjacent to the coffee plants to provide 20% to 50% shade. These shade trees provide many environmental benefits. The decomposed leaves produce organic matter that replenish the soil. Mature shade trees provide deep root systems that hold soils in place, helping to reduce erosion on steep-sloped plantations. And, the shade trees mimic natural forest and provide wildlife habitat.

Some of the shade trees planted are citrus, bananas and palm trees which provide a ready source of food and/or income to farmers when harvested during periods when coffee is not being harvested.

Costa Rica coffee is produced with minimal application of fertilizers and pesticides. With shade trees, there is little need to use of fertilizers and pesticides (an expensive commodity). Besides, the Costa Rica National Commission on Organic Agriculture (created by Costa Rica law) promotes coffee crop production using the least amount of agrochemicals.

Costa Rica is commited to protecting its 31% forest reserve areas. Costa Rica coffee plantations, considered second most important to its tropical forests, help clean the air by removing poisonous carbon dioxide, nitrogen and other pollutants.

The use of water at Costa Rican processing coffee plants is limited. The pulp from leftover waste is used as an organic fertilizer. The shell is burned to generate energy required for the drying process of the bean. The use of decomposed coffee tree underbrush is used as a source of organic fertilizer.

It is for these reasons, that CoffeeTico Services™ imports Costa Rica's coffee. Costa Rica's coffee sector is committed to resource conservation, protecting the environment and responding to the challenge of climate change, while at the same time being commercially competitive and producing high quality coffee beans.

 

Philips SAECO, GAGGIA & Solis Sustainable Machines...

Philips SAECO, GAGGIA & Solis machines brew one cup of coffee at a time (no wasteful coffee sitting in a coffee pot). Most Philips SAECO machines come with an Energy Savings function, to conserve energy while not in use for prolonged periods of time. Philips SAECO, GAGGIA & Solis machines have a removable brew group for easy chemical-free cleaning. Fundamental benefits of having a Philips SAECO, GAGGIA & Solis machine at home, office or business is the reduction of trips (oftentimes by vehicle) to a local coffee shop to purchase a drink and the benefits of using a reusable mug rather than a disposable cup.

CoffeeTico Services ™ carries an inventory of repair parts for machines 1998 to current so that these espresso machines can last a long time without being disposed.  Refurbished espresso machines help to save the environment by preventing their disposal and they too help customers save money by spending le$$.

 

Eco Friendly Packaging...

CoffeeTico Services™ uses USPS flat rate boxes that have "Cradle to Cradle Certification" for its material content, recyclability, and manufacturing characteristics.

Included with our gift packages are our 100% recycled paper bags that contain 95% post consumer recycled paper. Tissue paper used is acid free, made from 100% recycled fibers. Both made in USA.

 

Eco Friendly Glassware...

The glassware we offer with our gift packages is produced in Ohio, USA where 25% of waste glass is reclaimed and reused. The glassware does not contain lead.


 
   

coffeetico name
Costa Rica Gourmet Coffee- Espresso & Tarrazu; Home, Business & Office Coffee Service
Philips SAECO, GAGGIA & Solis Espresso Machines - Sales and Service Repair Specialist
Maryland, Virginia and Washington, D.C. Area
Located in Montgomery County, Maryland
www.coffeetico.com  
(301) 424-3818
 
All material in this website is owned by CoffeeTico Services™.